Privacy Policy
1. Introduction
At navinshah.com (“we”, “us”, or “our”), we are committed to safeguarding your personal privacy and ensuring that you understand how your data is collected, used, protected, and shared. We recognize the importance of privacy and data protection, and we take our responsibilities seriously. This Privacy Policy is designed to inform you of your rights and our obligations under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data processed by navinshah.com in connection with its website and related services. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
For the purpose of the GDPR, we act as a Data Controller for the personal data you provide to us. If you have any questions about how your data is handled, please contact us at [email protected].
3. Categories of Data We Process
We collect and process various categories of personal data necessary to provide and improve our services. These include:
a. Usage Data
This includes technical data collected when you visit navinshah.com, such as your browser type, IP address, access timestamps, pages visited, referring URLs, and user session metadata.
b. Account Data
If you create an account or interact with our platform, we collect your full name, physical address, email address, and contact number.
c. Profile Data
We process information related to your preferences, behavior on the site, purchase history, and saved settings or content interactions.
d. Communication Data
This includes records of your communications with us, such as emails, contact form submissions, and customer support tickets.
e. Technical Data
We collect data regarding your device type, operating system, browser configuration, language settings, and hardware identifiers used to access our website.
f. Transaction Data
We process payment details (via secure payment processors), billing addresses, order histories, and delivery details when you make purchases through navinshah.com.
g. Preference Data
Your explicit choices about receiving marketing communications, site notifications, product interests, and feedback responses are stored to personalize your experience.
4. Legal Bases for Processing
We process your personal data on the following legal grounds:
– Legitimate Interest: For analytics, fraud prevention, security, and website improvement.
– Contractual Necessity: To fulfill our obligations when you use our services or purchase products.
– Consent: When you explicitly consent to receive marketing communications, cookies, or subscribe to newsletters.
– Legal Obligation: Where we are legally required to retain or share certain information, for example, for tax or audit purposes.
5. Your Rights
As a data subject under applicable laws, you are entitled to the following rights:
– Right of Access: You may request access to the personal data we hold about you.
– Right of Rectification: You have the right to request correction of inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your data, subject to applicable legal obligations.
– Right to Restriction: You can request limited processing of your data under certain conditions.
– Right to Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format.
– Right to Object: You may object to certain uses of your data, including direct marketing.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We employ a variety of appropriate technical and organizational safeguards to secure your personal data. These include SSL encryption, role-based access controls, firewalls, regular backups, secure coding practices, and staff privacy training. We continuously monitor our systems for potential vulnerabilities and threats.
7. International Data Transfers
When transferring personal data outside the European Economic Area (EEA) or other jurisdictions with differing data protection laws, we rely on appropriate legal mechanisms such as standard contractual clauses approved by the European Commission and supplementary measures to ensure adequate protection consistent with GDPR standards.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. The specific retention periods for each data category are as follows:
– Usage and Technical Data: Retained for up to 12 months for analytics and diagnostics.
– Account and Profile Data: Retained for as long as your account remains active. Upon closure, retained for 2 years for audit and compliance.
– Transaction Data: Retained for up to 7 years for tax and financial record-keeping.
– Communication Data: Retained for 2 years post interaction.
– Preference Data: Retained until you revise your preferences or withdraw consent.
9. Cookie Policy
navinshah.com uses cookies and similar technologies to enhance your browsing experience, analyze traffic, personalize content, and provide social media functionality. The types of cookies we set include:
– Essential Cookies: Necessary for the core functionality of the website.
– Functional Cookies: Enable preferences and enhanced features.
– Analytical Cookies: Gather anonymous data on website usage for performance analysis.
– Performance Cookies: Measure site performance and improve speed and response.
10. Cookie Management and Legal Compliance
In accordance with the GDPR and CCPA, we provide users with the ability to manage their cookie preferences through a cookie consent banner and settings panel. You may choose to accept, decline, or customize your cookie settings at any time by revisiting our site and adjusting your preferences. Additionally, most browsers allow you to manage cookies at the browser level.
11. Protection of Children’s Data
Our website and services are not directed toward individuals under the age of 13. We do not knowingly collect personal data from anyone under that age. If we become aware that a child under 13 has provided us with personal data, we will take immediate steps to delete such information from our systems.
12. Policy Updates and User Notifications
We may update this Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements. When we make changes, we will revise the policy on our website and, where appropriate, notify you through email or prominent on-site notifications. We encourage users to regularly review this policy to stay informed about our handling of personal data.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you are encouraged to contact us:
Email: [email protected]
Website: https://navinshah.com
We are committed to ensuring your privacy is respected and protected in compliance with all applicable laws and standards. For any privacy-related concerns, please do not hesitate to reach out.